Privacy Policy

Who Controls Your Data

Rolletto Casino UK is the data controller for personal information collected through this platform. This Privacy Policy explains what data we collect, how we use it, your rights, and how we protect your information. This policy applies to all users of our website and services. If you have specific questions about your data or how we handle your information, please see the contact section at the end of this policy.

Legal Basis for Data Processing

We collect and process your personal data based on several legal grounds: your consent (when you register or use features that require it), contractual necessity (to provide our services and fulfill your requests), legal obligation (to comply with gaming regulations and anti-money laundering laws), and legitimate interests (to operate our business, prevent fraud, and improve our services). Depending on the type of data and how it is used, one or more of these bases may apply.

What Data We Collect and Why

When you register, we collect your name, date of birth, email address, phone number, and address for account creation and identity verification. Payment and transaction data—including payment method, amounts, dates, and transaction history—is collected to process deposits and withdrawals and comply with financial regulations. We collect login activity, device information, IP addresses, and browser type through automatic tracking to detect fraud, ensure security, and understand user behaviour. We may collect communication records if you contact our support team. Sensitive data such as identity documents or proof of address is collected only when legally required for verification.

Use of Cookies and Tracking Technologies

We use cookies to remember your login status, save preferences, and track user behaviour on our platform. Essential cookies are necessary for the platform to function. Analytics cookies help us understand how users interact with our site and identify areas for improvement. Advertising and tracking cookies may be used to deliver relevant marketing content (where permitted by law). You can control cookie settings in your browser. Disabling cookies may affect your ability to use certain platform features. Our website also uses local storage and similar technologies for the same purposes.

Third Parties and Data Sharing

We may share your personal data with: payment processors and banks to handle financial transactions, gaming regulators and authorities as required by law, fraud prevention and identity verification providers, and customer support platforms. These third parties act as data processors and are contractually bound to handle your data securely and only for specified purposes. We do not sell your data to marketing companies or unrelated third parties. In the event of a business merger, acquisition, or asset sale, your data may be transferred as part of that transaction—we will notify you of any such change.

How Long We Keep Your Data

We retain account data for the duration of your active account and for a reasonable period after closure to comply with legal obligations and resolve any disputes. Transaction records are kept for a minimum of five years to meet regulatory requirements. Login activity and analytical data are typically retained for 12 to 24 months. Data related to fraud investigations may be retained longer if necessary. You can request the deletion of your account and associated data in accordance with applicable data protection laws, subject to legal retention requirements.

Your Rights and How to Exercise Them

Under data protection laws, you have the right to: access your personal data and receive a copy of information we hold about you, correct inaccurate or incomplete data, request deletion of your data (subject to legal obligations), restrict processing of your data, data portability (request your data in a structured format), object to processing for marketing or profiling, and withdraw consent at any time. To exercise any of these rights, contact us through the channels listed at the end of this policy. We will respond to requests within 30 days, or longer if permitted by law. Some requests may be limited if they conflict with legal obligations or harm other users' rights.

International Data Transfers

If we transfer your personal data outside the UK or the European Economic Area, we ensure appropriate safeguards are in place, such as standard contractual clauses, adequacy decisions, or your explicit consent. This policy covers transfers only to jurisdictions with recognized data protection standards. Where transfers occur to less regulated jurisdictions, we use contractual protections to secure your data.

Data Security and Protection

We implement technical and organizational measures to protect your data against unauthorized access, alteration, and loss. These include encryption (data in transit and at rest), secure password storage, regular security audits, and restricted access to personal information. However, no system is completely secure. We cannot guarantee absolute security, and you use the platform at your own risk. In the event of a data breach affecting your personal data, we will notify you as required by law.

Updates to This Policy

We may update this Privacy Policy to reflect changes in our practices, technology, legal requirements, or other factors. Notice of material changes will be provided when practicable. Your continued use of the platform after updates indicates your acceptance of the revised policy. We recommend reviewing this policy periodically to stay informed.

Contact for Privacy Matters

If you have questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your data, contact us through the channels provided on our Contact page or in the website footer. You also have the right to lodge a complaint with your local data protection authority if you believe we have violated your rights.

Conclusion

Your privacy and data security are important to us. This policy outlines our commitment to transparent and responsible data handling. By using Rolletto Casino UK, you acknowledge that you have read and understood this Privacy Policy.